Vetted experts. Verified contractors.
Every expert and contractor on HANDiY is background-checked and license-verified. Payments are secured by Stripe. Your home, your data, and your wallet are protected.
Who you're actually talking to
Expert verification
Every HANDiY expert provides trade credentials, ID verification, and a written work history before going live.
Background checks
Third-party criminal and identity checks are required for every expert and contractor on the platform.
License & insurance
Contractors must show active state licensing and proof of liability insurance — reverified every year.
Your home and your data stay yours
- Video sessions are end-to-end encrypted by default.
- Recordings are opt-in and stored only with your consent.
- We never sell your data, location, or session content.
- Address details are masked from experts until you choose a contractor.
- Account deletion removes every session record on request.
Privacy by design
HANDiY is built on a minimum-data principle. We collect what's needed to deliver help, nothing more — and you can review, export, or delete it anytime.
Secured by Stripe end-to-end
Stripe-secured checkout
PCI-DSS level 1 payments. Your card never touches HANDiY servers.
Up-front pricing
Every session shows total cost before you confirm. No surprise fees.
Refund protection
If an expert doesn't connect, you don't pay. Disputes reviewed within 24 hours.
What our standards look like in practice
Safety questions
How are experts vetted?+
We verify trade credentials, run third-party background checks, and require a probationary review period with monitored sessions before full activation.
Are contractors licensed and insured?+
Yes. Every contractor must show active state licensing and a minimum $1M liability policy, reverified annually.
What happens to my video sessions?+
Sessions are encrypted in transit. Recordings are off by default and only stored with explicit consent.
Who do I contact if something goes wrong?+
Our trust & safety team responds to every report within 24 hours. Reach us through the contact page.
Built so you can trust who's on the other side of the screen.
Vetted experts. Verified contractors. Secure payments.