Leaking kitchen sink
Before
Water pooling under the cabinet at 9pm. Couldn't find the shut-off.
After
Expert located the valve on video in two minutes. Fixed it myself with a $4 washer.
Sarah M.
Homeowner · Cleveland, OH
Real homeowner stories
4.9★ from homeowners across Cleveland. And growing.
See how real homeowners in Cleveland, Parma, Lakewood, and Euclid are using HANDiY for live home repair support, emergency video help, and trusted contractor referrals.
Aggregate rating
What the numbers look like
4.9★
Average rating
12k+
Sessions completed
<2m
Avg connect time
94%
Issues resolved without a service call
Reviews
Before & after, in homeowners' own words
$285 service call avoided
Tripping breaker
Before
Half the kitchen kept losing power. Three pros wanted $200 just to look.
After
Electrician walked me through isolating circuits and pinpointed a bad outlet.
Marcus T.
Homeowner · Parma, OH
Furnace won't ignite
Before
Freezing morning, scheduled HVAC visit was three days out.
After
Tech video-coached me through resetting the flame sensor. Heat back in 8 minutes.
Linda K.
Homeowner · Lakewood, OH
Bathroom remodel quote
Before
Three contractors gave three wildly different estimates after walk-throughs.
After
Video quote consultation gave me an apples-to-apples written estimate same day.
Devon R.
Homeowner · Euclid, OH
Garbage disposal jammed
Before
Sink backed up the night before Thanksgiving. Panic mode.
After
Plumber walked me through the reset and the hex-key trick. Done in 6 minutes.
Aisha P.
Homeowner · Cleveland, OH
Emergency burst pipe
Before
Pipe burst in the basement at 2am during a cold snap.
After
Emergency video support connected in under a minute, guided me to shut-off and contained the leak.
Greg H.
Homeowner · Lakewood, OH
Join thousands of Cleveland-area homeowners getting help, fast.
Live DIY support, emergency video help, and trusted contractor referrals — all in one app.