Simple pricing. No subscriptions.
HANDiY is pay-as-you-go — no monthly fees, no memberships. Pay only when you use a session for real-time DIY guidance, video home support, or emergency troubleshooting.
Pick what fits the problem
Every tier includes time with a verified expert. Need longer? Top up by the minute mid-session.
Text & Photo Support
Quick answers, part IDs, error codes.
- Live chat with a vetted expert
- Photo & video uploads
- Step-by-step DIY guidance
Phone Support
Real human, walked step-by-step.
- Live call with a tradesperson
- Best for tool & install help
- No call-out fees
Live Video Support
Two-way video diagnostics.
- Expert sees what you see
- Plumbing, electrical, HVAC
- Saves an avg $200+ vs service call
Video Quote Consultation
Real quotes from actual footage.
- Walk a contractor through your home
- Get accurate, written estimates
- No bait-and-switch pricing
Emergency Video Support
24/7 for the moments that matter.
- Connect in under 90 seconds
- Burst pipes, sparking outlets, leaks
- Calm, expert-led triage
Contractor Referrals
Pre-diagnosed jobs, vetted pros, discounted pricing.
- Licensed & insured local contractors
- Exclusive HANDiY discounted rate on every referred job
- Pay the contractor directly — no markup, no lead-sale spam
What you'll actually pay
- Flat session price up front — see total before you book.
- No platform fees, no service surcharges, no upsells.
- Cancel before the expert connects and pay nothing.
- Contractor referrals are 100% free for homeowners.
- Referred contractors honor an exclusive HANDiY discounted rate — you pay them directly, with no markup from us.
No subscriptions. No monthly fees.
We don't sell memberships, we don't auto-charge cards, and we don't lock you into a plan. You pay only when you need help.
Pricing questions
Is there a monthly subscription?+
No. HANDiY is pay-as-you-go. You only pay when you start a session.
What if my issue takes longer than the included minutes?+
You can extend by the minute mid-session, or your expert can recommend a higher tier or contractor referral.
How do contractor referrals work?+
Referrals are free. Every contractor in the HANDiY network has agreed to an exclusive discounted rate for HANDiY-referred jobs — so when you hire one, you pay them directly at that discounted rate. HANDiY never adds a markup.
Are payments secure?+
Yes. All payments are processed through Stripe with end-to-end encryption.
Pay only when you actually need help.
That's the whole pricing model.