Live home help in minutes. Skip the service call.
HANDiY is the on-demand homeowner support platform that pairs you with a verified expert for real-time DIY guidance — by text, phone, or video. No subscriptions, no guesswork.
From problem to fix in five steps
A modern home support flow designed around your time, your wallet, and your house.
- 1
Describe the issue
Open HANDiY, snap a photo, and tell us what's going on. AI triages your request in seconds.
- 2
Match with a live expert
A verified plumber, electrician, HVAC tech, or handyman accepts in under two minutes.
- 3
Get real-time DIY guidance
Walk through the fix on chat, phone, or live video. Experts see what you see.
- 4
Escalate only if you need to
If it's bigger than a DIY job, we hand you off to a licensed contractor — only then.
Pick the channel that fits the problem
Text & Photo Support
Best for quick questions, identifying parts, or interpreting error codes.
Phone Support
Talk a fix through step-by-step with a real tradesperson on the line.
Live Video Support
Two-way video for plumbing, electrical, and HVAC troubleshooting.
Emergency Video Help
Burst pipe? Sparking outlet? Live expert in under 90 seconds, 24/7.
Video Quote Consultations
Get a real quote from a contractor based on actual footage of your home.
Contractor Referrals
Pre-diagnosed jobs handed to vetted, licensed local pros at an exclusive HANDiY discounted rate. Referral is free for homeowners.
How the people on the other end of the screen work
Vetted tradespeople
Every expert is background-checked, license-verified, and rated by homeowners.
Live-first diagnostics
Experts use years of knowledge and real-world experience plus live video to pinpoint root cause fast.
Verified handoffs
When a job needs a truck, the expert briefs a contractor with photos and notes.
Free referrals. Exclusive discounted rates.
HANDiY is also a contractor referral service for homeowners. If a job needs hands-on work, we match you with a licensed, insured local contractor who already has your photos, video, and an expert's diagnosis — and every contractor in our network honors an exclusive HANDiY discounted rate on referred jobs. The referral is free, the quote is more accurate, and you skip the lead-gen runaround.
Common questions about how HANDiY works
How fast will an expert respond?+
Average connect time is under two minutes. Emergency video help typically connects in under 90 seconds.
What problems can HANDiY help with?+
Plumbing help online, electrical troubleshooting help, HVAC troubleshooting support, appliances, doors and locks, drywall, and general home maintenance support.
Do I need to subscribe?+
No. HANDiY is pay-as-you-go. You only pay when you use a session.
What if the issue is bigger than DIY?+
Your expert escalates the job to a vetted local contractor and shares the full diagnosis. Referrals are free for homeowners, and the referred contractor honors an exclusive HANDiY discounted rate.
Try HANDiY the next time something breaks.
Real people, real expertise, real fast. Available nationwide.